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Privacy Policy

Last updated: March 2026

A.I. Dolghin Vadim (IDNO 1026023013062), registered in the Republic of Moldova, operating as ABZBots.Studio ("we", "us", "our"), is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains what data we collect, why, and how we handle it.

1. Information We Collect

1.1 Information You Provide

When you interact with us, we may collect:

  • Contact information: name, email address, phone number — when you submit a contact form, send us an email, or message via Telegram, WhatsApp, or other platforms
  • Project details: business information, technical requirements, and other data you share during consultations and project discussions
  • Payment information: billing details necessary for invoicing (we do not store credit card numbers directly)

1.2 Information Collected Automatically

  • Usage data: pages visited, time spent on site, referral source, browser type, device type, and operating system
  • IP address: used for analytics, security, and approximate geographic location
  • Cookies: we use essential cookies for site functionality and analytics cookies to understand how visitors use our website (see Section 5)

1.3 Client Project Data

During project execution, we may process data provided by clients for integration, testing, and deployment purposes. This data is governed by individual service agreements and NDAs, not this Privacy Policy.

2. How We Use Your Information

  • To respond to your inquiries and provide requested information
  • To deliver our AI integration, automation, and consulting services
  • To send project updates and relevant communications
  • To process payments and maintain financial records
  • To improve our website, services, and user experience
  • To comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: when you submit a contact form or subscribe to communications
  • Contract performance: when processing is necessary to deliver services you've requested
  • Legitimate interest: for website analytics, security, and improving our services
  • Legal obligation: when required by applicable law

4. Data Storage and Security

Your data is stored on servers located in the European Union. We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication for all systems
  • Regular security reviews and updates
  • Secure backup procedures

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Client project data retention is defined in individual service agreements.

5. Cookies and Analytics

Our website uses:

  • Essential cookies: required for basic site functionality (no consent needed)
  • Analytics cookies: Google Analytics — to understand traffic sources, popular pages, and user behavior. This data is aggregated and does not identify individual users

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

6. Third-Party Services

We may share data with the following categories of service providers:

  • Cloud hosting: for website and application hosting (EU-based servers)
  • AI providers: OpenAI, Anthropic — for AI-powered features (data processing governed by their DPAs)
  • Analytics: Google Analytics — for website traffic analysis
  • Payment processors: for invoice and payment handling
  • Communication tools: email and messaging platforms for client communication

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. International Data Transfers

Some of our service providers (AI providers, analytics) may process data outside the EU. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by relevant authorities.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your personal data ("right to be forgotten")
  • Restriction — request that we limit processing of your data
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at hello@abzbots.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For questions, concerns, or requests related to this Privacy Policy or your personal data:

A.I. Dolghin Vadim
Email: hello@abzbots.com
Republic of Moldova

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Data Privacy in AI Integration

When working with AI providers and processing business data, privacy and security are non-negotiable. At ABZLab.net, every project follows strict data protection protocols. We encrypt all data, sign NDAs upon request, comply with GDPR, and can deploy solutions entirely within your infrastructure when your security requirements demand it.